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Our connection policies and types of service. View or download our Conditions of Service:

Conditions of Service (Revised July 2021)

Wasaga Distribution is pleased to publish our 2022 Scorecard Management Discussion and Analysis.

Introducing the 2022 OEB Scorecard: We are thrilled to announce that Wasaga Distribution has achieved remarkable success in meeting all performance management targets outlined in the Ontario Energy Board (OEB) Scorecard. This achievement underscores our unwavering commitment to excellence and reliability in serving our community.

One of our key priorities has been to invest in cutting-edge technologies and infrastructure to enhance the reliability of our services. Through strategic planning and diligent execution, we have fortified our network to withstand various challenges, ensuring uninterrupted power supply to our valued customers.

The 2022 OEB Scorecard serves as a testament to our dedication to operational efficiency and customer satisfaction. We take immense pride in surpassing expectations and delivering exceptional service standards. As we continue to uphold our commitment to innovation and reliability, Wasaga Distribution remains at the forefront of empowering our community through reliable energy solutions.

October 15, 2022 – Wasaga Distribution 2021 Scorecard & Performance Outcomes

October 14, 2022Wasaga Distribution Inc. Application for Rates: EB-2022-0066

October 13, 2021Wasaga Distribution Inc. Application for Rates: EB-2021-0061

October 14, 2020Wasaga Distribution 2019 Scorecard & Performance Outcomes

October 8, 2020Wasaga Distribution Inc. Application for Rates: EB-2020-0070

December 2, 2019Wasaga Distribution Inc. Application for Rates: EB-2019-0007

October 10, 2019Wasaga Distribution Inc. 2018 Scorecard & Performance Outcomes

September 27, 2017Wasaga Distribution Inc. 2016 Scorecard & Performance Outcomes

October 27, 2016Wasaga Distribution Inc. Application for rates: EB-2016-0108

October 17, 2016Wasaga Distribution Inc. Application for Rates: EB-2016-0108

September 22, 2016Wasaga Distribution Inc. 2015 Scorecard & Performance Outcomes

October 6, 2015Wasaga Distribution has applied to raise its Electricity Distribution Rates

September 28, 2015 Wasaga Distribution Inc. 2014 Scorecard & Performance Outcomes

August 6, 2015Ontario Energy Board Follow-up Audit of Service Quality & Reliability Scorecard Measures

June 18, 2015Ontario Energy Board Follow-up Audit of Service Quality & Reliability Scorecard Measures

September 25, 2014Wasaga Distribution Inc. 2013 Scorecard & Performance Outcomes

September 25, 20142013 Scorecard For Ontario’s Electricity Distributors Frequently Asked Questions

September 13, 2013Wasaga Distribution Inc. 2014 Generation IRM Application for New Rates Effective May1,2014. Board File Number: EB-2013-0175

September 13, 2013Ontario Energy Board Notice. Board File Number: EB-2013-0175

March 15, 2013Wasaga Distribution Inc. Application for 2013 Distribution Rates Board File Number: EB-2012-0171