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Wasaga Distribution publishes 2021 Scorecard with Management Discussion and Analysis

September 6, 2022

Wasaga Distribution is pleased to publish our 2021 Scorecard Management Discussion and Analysis.

2021 was a year of challenges and opportunities for the utility. The COVID-19 pandemic continued to have significant impacts on our community.  WDI experienced delays in some of the major development and capital projects that were expected to be undertaken in 2021.

Aging infrastructure continues to be a challenge facing utilities today. WDI continues to replace aging infrastructure and vegetation control continues to be a primary focus for WDI to reduce the vulnerability of the distribution system to uncontrollable external events, such as weather.

WDI continues to focus on you, the customer. WDI continues to ensure we are aware of your needs and that you are receiving the best value for your money.  WDI remains committed to providing its customers with the most reliable service at the least possible cost.  WDI thanks its customers for their strong commitment to the utility in 2021.

WDI will continue its efforts to improve overall scorecard performance results compared to prior years.  This performance improvement is expected because of continued investment in our infrastructure and in response to your needs.

Please click on this link to view the full 2021 Scorecard with Management Discussion and Analysis.