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Time-of-Use Customer Choice Comes to Electricity Rates on November 1

October 9, 2020

Wasaga Distribution is pleased to announce the launch of Time-of-Use (TOU) Customer Choice.

Starting on October 13th, residential and small business customers currently on Time-of-Use pricing will have the opportunity to remain with this pricing, or switch to Tiered pricing.

We are pleased to be able to make this choice available to our customers.  Every customer uses electricity differently and these price structures allow customers to choose the pricing that best suits their lifestyle and electricity usage.

For Time-of-Use pricing, the price customers pay for electricity depends on when they use it. Under Tiered pricing, customers can use a certain amount of electricity each month at a lower price, and once that limit is exceeded, a higher price applies.

Information on the two price structures and tools that can help decide which structure best suits the customer’s electricity usage pattern are available through the Ontario Energy Board’s website A bill calculator comparison tool will also be available to our customers through our website.

The bill calculator allows customers to use their actual usage data to determine which pricing structure will best suit their needs. This choice will empower our customers to choose how they use and pay for their electricity.

Those customers who wish to switch from TOU to Tiered prices can complete a Regulated Price Plan Election form on our website starting October 13, 2020 or contact us for more information.

Regardless of which price plan customers choose, they are still eligible for government programs like the Ontario Electricity Rebate and the Ontario Electricity Support Program.