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If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices. To switch from TOU to Tiered prices, you must notify Wasaga Distribution by completing an election form, available online or by contacting us at [email protected]  Click to fill out Online Election Form

You may wish to continue paying TOU prices for your electricity. In that case, no action is required.

Applications are processed in the order they are received, please allow 10 business days for confirmation.

Where Can I Find More Information Regarding TOU and Tiered Pricing

  • Information regarding customer choice and the tiered election form
  • The OEB bill calculator to compare TOU and Tiered pricing
  • Our customer connect portal where you can access your electricity usage. If you do not have an account, you will need to register for a new one with your Account Number (found at the top of your bill) and your Meter Number (can also be found on your bill; example OV12345)
  CustomerConnect