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COVID-19 Emergency Assistance Program – Small Business

August 31, 2020

COVID-19 Energy Assistance Program for Small Business and Registered Charity Customers

The Government of Ontario is providing $8 million to support small business and registered charity customers struggling to pay their energy bills as a result of COVID-19. The COVID-19 Energy Assistance Program for Small Business (CEAP-SB) is being delivered directly by electricity and natural gas distributors and unit sub-meter providers (USMPs), further to rules laid out by the Ontario Energy Board (OEB).

CEAP-SB provides a one time, on-bill credit for eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments.

CEAP-SB funding is limited. Applications will be processed in the order in which they are received. Submitting an application for CEAP-SB does not guarantee funding.

Eligibility Requirements for Wasaga Distribution Customers:

Small businesses and registered charities may be eligible for CEAP-SB if they meet all of the following criteria:

1. The customer has an active account

2. The customer’s account falls within the General Service less than 50 kW rate class.

3. The customer has a registered business number or charitable registration number for the small business or registered charity operating out of the premises.

4.  The customer’s account was in good standing on March 17, 2020.

5. The customer failed to make complete payment for the electricity on at least two bills issued since March 17, 2020, and has an overdue balance on the date of their application for CEAP-SB.

6. The customer’s small business or registered charity premises was required to close* to the public for regular operations for at least 15 days as a result of a government order or inability to comply with public health recommendations.

* “Close” means that the small business or registered charity was unable to maintain regular operations as a result of government order or health recommendations that required them to either fully close operations, limit access to their premises or limit the services provided or available to the public.

CEAP-SB Benefit Amounts

CEAP-SB provides a one time, on-bill credit to eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments.

Eligible small business and registered charity customers may qualify for up to $850 in support towards their electricity bill if they primarily use electricity for heating, or up to $425 otherwise.

They may also qualify for up to $425 in support towards their natural gas bill.

A small business or registered charity can receive only one CEAP-SB credit towards their electricity bill and one CEAP-SB credit towards their natural gas bill, even if they have multiple locations throughout the Province.

How to apply

Beginning August 31, 2020, apply for CEAP-SB through Wasaga Distribution.

The CEAP-SB application form is available by clicking here.  We can send directly to any small business or registered charity customer that requests it. Customers can apply for CEAP-SB by email (hydro@wasagadist.ca) or mail.

We will process complete applications within 10 business days of receipt.

CEAP-SB funding is limited.  Submitting an application for CEAP-SB does not guarantee funding.

For more information about CEAP-SB, contact us.

  CustomerConnect