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Conditions of Service Update

July 21, 2021

We have refreshed our Conditions of Service.  Please visit our Policy section to review the revised document or Click Here.  The revised Conditions of Service provides additional clarification and reflects the most recent revisions of the Distribution System Code. The Distribution System Code sets out the minimum obligations that a licensed electricity distributor must meet in carrying out its obligations to distribute electricity within its service area under its licence.

You may send any questions, comments or feedback to [email protected] or you may call the office 705-429-2517.

The revised Conditions of Service will come into effect on September 1, 2021.