Customer Connect
Login to eCARE Customer Connect
Customer Connect is a tool that utilizes your consumption patterns to familiarize you with your family’s Electricity use by time of day.
Customer Connect allows you to view:
- Consumption History: Monthly, Daily & Hourly
- Costs per Time of Use Buckets
- User Defined Reports
- Configure Notification Threshold’s
- Overlay Historical Weather
- How to Library
Please note: you cannot pay your hydro bill through Customer Connect.
For information on how to pay your bill, including e-billing please visit Billing or call our office at (705) 429-2517 anytime between 8:30am and 4:30pm, Monday to Friday.