Skip to content

Login to eCARE Customer Connect

Customer Connect is a tool that utilizes your consumption patterns to familiarize you with your family’s Electricity use by time of day.

Customer Connect allows you to view:

  • Consumption History: Monthly, Daily & Hourly
  • Costs per Time of Use Buckets
  • User Defined Reports
  • Configure Notification Threshold’s
  • Overlay Historical Weather
  • How to Library

Please note: you cannot pay your hydro bill through Customer Connect.

For information on how to pay your bill, including e-billing please visit Billing or call our office at (705) 429-2517 anytime between 8:30am and 4:30pm, Monday to Friday.

  Customer Connect